Question 1

How do I install the browser extension?

Accepted Answer

For Chrome: visit the Chrome Web Store and search for CiteMe. For Edge: visit the Edge Add-ons Store and search for CiteMe. For Firefox: visit Firefox Add-ons and search for CiteMe. For Safari: download CiteMe - Cite Anything from the Mac App Store and enable it in Safari > Settings > Extensions. Click Add and the extension icon will appear in your browser toolbar.

Question 2

The extension is not showing results. What should I do?

Accepted Answer

First, make sure you are logged in to your CiteMe account. Then check your internet connection. If the issue persists, try refreshing the page or restarting your browser.

Question 3

Which citation styles are supported?

Accepted Answer

We support 60+ citation styles including APA, MLA, Chicago, Harvard, ABNT, IEEE, Vancouver, OSCOLA, AMA, Turabian, Bluebook, and more. Plus access to 10,000+ CSL styles on demand.

Question 4

How accurate are the citations?

Accepted Answer

We fetch metadata from authoritative sources such as OpenAlex, PubMed, and CrossRef and format it using Citation Style Language standards. Even so, you should always review citations before submission.

Question 5

Can I edit citations after generating them?

Accepted Answer

Yes. You can edit citation metadata including titles, authors, years, DOIs, and other fields directly in your library. Your edits are saved automatically.

Question 6

How do I create an account?

Accepted Answer

Click Sign up in the top navigation, enter your email and password, and verify your email. You can also sign up using Google OAuth.

Question 7

I forgot my password. How do I reset it?

Accepted Answer

Click Forgot password on the login page, enter your email, and follow the reset link we send you. The link expires after 1 hour.

Question 8

What is included in the free plan?

Accepted Answer

The free plan covers everyday citing in all 60+ curated styles. It is ideal for occasional research needs. Upgrade to Pro when you need batch PDF import, 10,000+ extra styles, or Word export.

Question 9

How do I upgrade to Pro?

Accepted Answer

Visit the Pricing page and choose your billing cycle, whether weekly, monthly, or semester. Payment is processed securely through Paddle.

Question 10

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel anytime from Settings > Subscription. You will retain Pro access until the end of your billing period.

How can we help?

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